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Industry

Retail & D2C Commerce

We build direct-to-consumer ordering apps for retail brands: a branded catalogue, UPI payments, loyalty, and order tracking, so a brand can sell to its customers without renting the relationship from a marketplace.

A retail brand that sells through a marketplace pays for it twice — in commission, and in never quite owning the customer relationship. For a neighbourhood brand with loyal buyers, that trade-off rarely makes sense once there is a simpler way to take orders directly.

Sammed Technosol builds for that. Cheena Bakes, a direct-to-consumer ordering app we built for an eggless cake brand, gives a customizable catalogue, direct UPI payments, and a loyalty programme, with a plain admin panel to run it. We build it as a focused app for the brand, framed honestly as a client build.

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The challenges

What slows retail & d2c commerce down

Marketplace commissions and gateway fees eat into already modest retail margins.
Selling through a third party means the brand never fully owns its customer data or relationship.
Customers expect a smooth mobile ordering experience, not a clunky form.
Customizable products — sizes, messages, options — are awkward to capture in generic carts.
Repeat custom is hard to reward without a loyalty mechanism the brand controls.
A small team needs to run the catalogue and orders without a complicated back office.
How we help

Practical software for the way this sector works

A branded mobile ordering app with a customizable catalogue, so product options are captured cleanly.
Direct UPI QR payments to avoid marketplace commissions and gateway fees.
Customer sign-in and profiles, so the brand owns its own relationship and data.
A loyalty programme with points and redemption that the brand controls.
Real-time order status tracking from placement to fulfilment.
A simple admin panel so a small team manages catalogue and orders without friction.
Built for this sector

Products from our ecosystem

Cheena Bakes

Cakes, ordered and delivered.

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Relevant services
Mobile App DevelopmentWeb Application DevelopmentUI/UX DesignWebsite Development
FAQ

Retail & D2C Commerce — questions

What kind of retail apps do you build?

We build direct-to-consumer ordering apps for retail brands — a branded catalogue, UPI payments, loyalty, and order tracking. Cheena Bakes, a cake-ordering app we built for an eggless bakery brand, is our reference example.

Is Cheena Bakes your own product?

No. Cheena Bakes is a client build — a direct-to-consumer app we developed for the bakery brand. We keep it in view as an example of the kind of D2C work we do, and we are honest that it was built for a client.

Why a direct app instead of a marketplace?

A marketplace charges commission and stands between the brand and its customers. A direct app uses UPI QR payments to avoid those fees and keeps the customer relationship and data with the brand.

Can customers customize their order?

Yes. The catalogue supports customizable products — for the bakery app, weight and a message on the cake — so options are captured at order time rather than left to a phone call.

How does the brand manage the app day to day?

A simple admin panel handles the catalogue and orders, so a small team can run it without a heavy back office, while customers track order status in real time.

Working in retail & d2c commerce?

Tell us where the manual work piles up. We'll show you what software can realistically remove.

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