Service ManagementIn development
SamTechy
Every machine, every ticket, tracked.
A machine service-management platform connecting engineers, dealers, and clients — tickets, technician dispatch, and machine history in real time, from the field.
Capabilities
What SamTechy does
Smart ticket management with real-time assignment
Role-based dashboards: admin, dealer, engineer, client
Machine tracking — service history, warranty, models
Engineer performance analytics with Excel/PDF export
Push notifications with org-level data isolation
Mobile-first app with AMC & reward-scheme automation
The story
Service teams lose jobs in call logs and chat threads. SamTechy gives every ticket an owner and a timeline, tracks each machine's full history, and puts real-time dispatch and performance analytics in the pocket of every engineer, dealer, and client.
On the roadmap
- 01
iOS app & web dashboard v2
- 02
AI-powered ticket routing
- 03
Tally / Zoho / WhatsApp integrations